For associations with disconnected systems

Stop fixing the same data problems over and over

We connect the systems your association already uses, including your AMS, website, email, registration, and accounting, so member, event, and financial data stays consistent without constant manual cleanup. Paid members stay current. Lapsed members don't get member pricing. Registration and accounting records match.

Book a free 20-minute call See how PipeCraft works

Sound familiar?

You'll know if this is you

01Your AMS and website disagree on who is a current member.
02A member pays dues, but the portal still shows them as lapsed.
03Someone re-keys meeting registrations into accounting after the event.
04A lapsed member registers for the annual meeting at the member rate.
05Renewal notices still require manual checks because nobody fully trusts the automation.
06Exhibitor and sponsor deliverables live across spreadsheets, inboxes, and individual staff members.
07The board packet means exporting data from multiple systems and reconciling it in Excel.
08Staff spend too much time checking, correcting, and moving the same information between systems.

Why this keeps happening

The problem is often bigger than the system where it starts

Your AMS vendor supports the AMS. Your web or event partner supports the site and registration. Your bookkeeper reconciles what reaches accounting.

But when a bad rule, broken automation, or incorrect record moves between systems, the problem spreads. One issue in one place can create mismatched member status, incorrect pricing, duplicate work, and bad reporting elsewhere.

PipeCraft looks across the workflow to find where the problem starts, how it moves, and what needs to change.

Your AMS vendorSupports and configures their platform.
An AMCRuns association operations using its people, processes, and technology stack.
A fractional CIOProvides technology strategy, planning, and leadership.
A web or meetings agencyTypically owns the website, registration experience, or event execution.
PipeCraftFinds and fixes the workflow, automation, and data problems that cross membership, meetings, finance, and the systems behind them.

Three ways to work together

Start by finding the real cause

Every implementation begins with the Systems & Workflow Review. It gives us a shared understanding of what is actually broken, what is affected, and what should be fixed before we define the build. After the review, you decide whether to move forward with implementation. Ongoing support is optional.

01 · Two to three weeks · Fixed fee

Systems & Workflow Review

$3,500

See what actually happens when someone joins, renews, registers, pays, or lapses.

I trace the workflows across membership, registration, your website, email, and accounting to find where data, automation, or process starts to break down.

What you get

Current-state workflow map
Written findings and root-cause analysis
Prioritized list of recommended fixes
Defined scope and price for each recommended change
Review call to walk through findings and next steps

The findings are yours whether we continue working together or not.

02 · Defined scope · Fixed price

Build the Fix

From $8,000

Fix the workflows causing the problem without replacing the systems that already work.

Using the recommendations from the review, we choose which fixes to move forward with, agree on the implementation timeline, and I get to work.

What you get

Implemented workflows and integrations
Configuration and automation updates
Testing across the affected systems
Workflow and exception-handling documentation
30 days of post-launch support

You choose which fixes to implement. The scope and price are already defined in the review, so this phase is focused on getting the work done.

03 · Monthly · Cancel with 30 days' notice

Keep It Working

From $1,200/mo

Keep critical workflows working through renewals, meetings, and other high-volume periods.

I monitor the workflows that matter, investigate failures, and make small adjustments before issues turn into manual cleanup for your staff.

What you get

Ongoing workflow monitoring
Investigation of failed or incomplete records
Readiness checks before major operational cycles
Small workflow and automation adjustments
Monthly summary of issues, fixes, and recommendations

Ongoing support is optional. It makes the most sense when the workflows are recurring, business-critical, or difficult for staff to monitor themselves.

What changes

From disconnected tools to consistent information across systems

Before

AMS or member database
Website and member portal
Email and dues notices
Annual meeting registration
Accounting
Dues and roster spreadsheets
Exhibitor and sponsor tracking
Board reporting

Each system may work as designed, but staff still move information by hand, check records across multiple places, and rebuild reports because membership, registration, and financial data do not stay aligned.

After

Member experienceMembers join, renew, and register with the same membership status reflected across the systems that need it, including member and non-member meeting rates.
Member recordCurrent and lapsed status follows the same rules across the systems involved, whether membership is individual or company-based.
Handoffs between systemsWorkflows are documented, exceptions have a clear owner, and failures are surfaced instead of silently becoming staff cleanup.
Finance and reportingDues and meeting revenue reconcile more cleanly, with less manual rebuilding in Excel before board reporting.

Track record

Where this work comes from

PipeCraft is built on nearly two decades of hands-on consulting across websites, CRM, membership systems, event registration, automation, and business operations. Much of that work has involved associations where membership, meetings, communications, and finance depend on multiple systems staying aligned. The same operational problems show up across trade, professional, technology, media, and other member-based organizations.

Media and entertainment industry associations

Member and event systems

Nearly two decades of work across multiple media and entertainment associations, including member communications, event registration, website operations, sponsor workflows, and recurring event programs.

In one registration redesign, conversion improved by approximately 30–45% after simplifying the registration experience.

Media and entertainment association

Website and member data

Rebuilt the public website and connected it to member data so access and membership status updated automatically instead of relying on repeated manual checks.

Automated access updates on payment eliminated a daily review of 9,000+ member records, saving an estimated 120+ staff hours per year.

From clients

What clients say about the work

I wouldn't be in business today if it wasn't for Stan and his team!
Martin Porter
Executive Director
Sports Video Group

They listened to our needs and delivered a solution that allowed us to dramatically increase our event attendance and membership.
Carol Campbell
Founder
Women in Consumer Technology

How it works

Four steps from diagnosis to implementation

01 · Fit
A 20-Minute Call
We talk through the problem, the systems involved, and whether PipeCraft is the right fit.
02 · Diagnostic
Systems & Workflow Review
We trace the affected workflows, find where the problem starts, and give you prioritized recommendations with a defined scope and price for each fix.
03 · Fix
Build the Fix
You choose which recommended fixes to move forward with. We agree on timing, then I build, test, and launch the work already defined in the review.
04 · Support · Optional
Hand Over or Keep It Working
Your team can take over, or we can continue monitoring critical workflows, investigating failures, and making small adjustments as needed.

Fit

Is PipeCraft a good fit?

This tends to work well when:

You are a U.S. association or member organization managing membership, events, communications, and finance across multiple systems.
You collect dues, run recurring events or meetings, and depend on accurate member status across the systems and workflows that support them.
You already have an AMS or CRM plus a website, email, registration, and accounting, and you would rather improve how they work together than replace everything.
Someone on staff can walk me through how membership, registration, payments, and reporting work today.

PipeCraft may not be the right fit if:

You want to replace your AMS or run a full membership-platform selection.
You need a primarily on-site consultant rather than a remote engagement.
The main issue is organizational ownership or governance rather than workflow, automation, or system behavior.
You are looking primarily for the lowest-cost option rather than a defined outcome and accountable scope.